Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t let an unprofessional 24 hour carpet cleaner come to repair your carpets with water damage. These are the cautions you have to be careful of:
Overcharging. An unprofessional water restoration technician may pack the job up with superfluous extras. E.g. using dehumidification on the flooded carpets isn’t always needed.
Correct equipment. They sometimes use equipment from hire companies for the carpet. This is acceptable, but a professional water damage technician will possess all their equipment to enable a faster response and hopefully a better value job.
The right moisture metre. If they don’t have the correct moisture meter, they will not be able to see whether the carpet is repaired. This enhances the potential of mould growth in the future. Removal of this may be required.
If they aren’t specialised. There are a whole lot of “Carpet Cleaners” in this industry who do restoration repairs on the “side.” i.e. they aren’t the ones who complete this type of task every day. Be wary of this. Restoring water damage to carpets is an art. Reinstalling carpets on the gripper strips should be done by a professional, otherwise the carpet can be damaged incontrovertibly.
You may be asking, how do I find a professional Flood Restoration Business? Below I have set out some pointers to check for when you call around for a carpet flood damage business:
The size of their Yellow Pages advertisement: This can be a sign of how much repair work they get already. A full-size Yellow Pages ad slot can cost around $50 000. If they have paid for a bigger ad, you have some expectation that they are established.
Where do they come up in Google? The higher they rate in Google, the more “online votes” there has been for the business.
What Qualifications do they have? The base qualification they require is a IICRC qualification about Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for their own water damage jobs? This is a very good indicator. If insurance companies hire them, the business is probably going to be excellent at their job. Insurance companies tend to use the businesses that grant them the best value for money.
How much Equipment do they have? They should own a minimum of 100 Air movers. If they own this many, this could show they have been running for a good while. Our business took 8 years to build up that many wet carpet drying air movers.
What level of commitment can you get with them with a phone call? See if you can pin them down to a set fee for water extraction, water removal and initial inspection. If they don’t give you a package for this at the least, you know they are not willing to serve you, so go elsewhere.
Response Time – Our Water Damage business in Brisbane is committed to a 59 minute response time to a water damage emergency. The business needs to be done ASAP. Mould can develop within a 24 hour period.
If you stick to these tips you are sure to find a Flood Damage Restoration technician who knows how to do the job.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
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